Monthly Payment Plan

How it works

• Tuition fees are due on the 1st of each month to secure your child’s lesson slot in advance.
• We offer a simple monthly payment plan to help you spread the costs evenly across the year.
• Fees are calculated as: Lesson fee × 38 weeks ÷ 12 months. This means you’ll pay the same amount each month. Some months may have 5 lessons, some have 2, and August has none - but everything balances out over the year.‍

• Please note: There are no lessons in August, but payments continue as the annual fee is split into 12 equal instalments.
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PAYMENT METHODS

AutoPay (New Students from 1 April): All new students pay by AutoPay:

• Payments are collected automatically on the 1st of each month
• We cover all card fees (no extra cost to you)
• By signing up and adding your card details, you authorise emipianostudio.co.uk to take monthly payments
• Invoices are emailed for your records (no action needed) and are also available in your Student Portal.

Standing Order (Existing Students): Current students may continue paying by standing order on the 1st of each month.

‍Late Payments

• Payments over 10 days late will incure a 10% late fee.
• Repeated late payments may result in losing your lesson slot.

Fees and refunds

• All fees are non-refundable and non-transferable (except between siblings).
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Instrument Requirement

• An upright acoustic piano or digital piano is required for all students. After the first lesson, a suitable instrument must be arranged so practice can begin straight away.
• Beginners can start with a weighted 88-key digital piano (recommended), or a 61-key touch-sensitive keyboard as a short-term option if budget is a concern.
• As students progress, we strongly recommend upgrading to a high-quality weighted digital piano, or an acoustic upright piano for greater tonal control, touch sensitivity, and musical expression.

Lesson Expectations

Punctuality and materials:

• Please arrive on time with all materials in an A4 folder or bag, plus bottled water. Arrive no more than 5 mins early, as there is no waiting room. Lesson reminders (SMS/email) are sent 2 hours before.

• Parents/guardians are not permitted in lessons to ensure students focus and excel. Siblings with back-to-back lessons may wait in the studio.

• Please drop off and collect your child quietly and on time to minimise disruption and respect our neighbours. ‍
• Do not park in front of neighbours’ driveways.
• Calls cannot be taken during teaching hours. Please text instead, but note I cannot reply while teaching.

Conduct & Care:‍

• Shoes must be removed on arrival to protect piano pedals. Hands should be washed before leaving home or upon arrival. Nails must be kept short and clean (no false nails) for optimal playing.

• Bottled water is permitted, but no food or drinks near the pianos.
• We invest in premium Yamaha pianos, studio equipment and furniture. Any damage not covered by insurance must be paid for by the responsible party.
• Tuition may be withdrawn for: disruptive behaviour, disrespect towards teachers or other students, failure to practise, hitting and banging on the piano(s), poor attendance, excessive cancellations, or repeated late payments. Fees are non-refundable.‍

• Late Arrival Policy: Late arrivals will receive the remaining time only, as lessons must finish promptly for the next student.

Cancellations and Make-up Policy

• We do not reschedule or refund missed lessons due to a full timetable and long waiting list. Your tuition fees reserves a fixed weekly slot.
• If you cannot attend, please cancel via the Student Portal (Calendar tab). No need to message - the system notifies us automatically.
• As an alternative to make-up lessons (optional):
  • 1:1 students may upload a video of their assigned pieces on Practice Space for feedback.
  • Group students may request a short teacher video for guidance and support on songs they need help with.

• Repeated cancellations indicate the slot may not be suitable and may result in it being offered to a student on the waiting list.

‍Illness policy:

• If you genuinely need to cancel (illness or emergency), please cancel your lesson in the Student Portal (calendar) asap.

• On rare occasions, make up slots may appear in the Student Portal (Find & Book tab) if another student cancels.
  
  With 24+ hours notice:

1. Check for available make-up slots first.
2. Cancel your lesson to receive a credit.
3. Use the credit to book a replacement (1:1 or group)

• Credits expire after 30 days. Max 3 per academic year (or 1 per term).
• No need to message - the system notifies us automatically.

Teacher Cancellation:

• If a teacher cancels, a replacement lesson, reschedule, credit, or refund will be provided.
  

Studio Calendar

• Our studio runs 38 weeks per academic year, aligned with Bromley school term dates. This consistency guarantees steady progress and lasting results.
• Lessons run as normal on Monday bank holidays, unless you notify us of absence.

• Visit the full 2025/2026 Studio Calendar