Lessons - What to expect:

Punctuality and materials:‍

• Please arrive on time with all necessary materials in an A4 folder/bag, and bring a bottled water. Please arrive no earlier than 5 minutes before your lesson to avoid disrupting the previous one, as there’s no waiting room.

• Group Piano students must bring their own headsets for hygiene reasons.
• SMS and/or email reminders are sent 2 hours before lessons.
• To maximise your lesson time and the next student’s, please avoid discussing progress in person. Feel free to contact me via email or WhatsApp 07712-220513.
• Texting: I monitor my phone for emergencies but may not see or reply to texts during lessons. Rest assured, I do read them. I don’t take calls while teaching.

Parent Drop-off and Pick-up:

• Please drop off and collect your child quietly. If possible, park further down the road and walk them to the door, as this helps reduce disruptions, and ensures we respect the neighbours.
• Avoid parking in front of my neighbours' driveways to prevent inconvenience.
• Parents are kindly asked to wait in your vehicle, run errands, or visit nearby cafes to help students maintain a focused environment to concentrate and excel.
• Please ensure timely pick-up. If you're running late, we'll keep your child safe inside until you arrive. However, late pick-ups do disrupt the flow of our next lessons, as we need to supervise, interrupt and pause lessons, and open the door etc.
• Siblings with back-to-back lessons may wait in the lounge.

Footwear and Hygiene:

• Students must remove shoes upon entering to protect the piano pedals.
• Please wash hands before leaving home or upon arrival. Nails must be kept short and clean (no false nails) for optimal performance.

• A bottled water is allowed, but no food or drinks near the pianos to prevent spills and damage.

Late Arrival Policy:

• Late students will receive only the remaining booked time, unless no subsequent lessons are scheduled, in which case the lesson may be extended. If a lesson runs over, we will try to make up the time next week.

Damage policy:

• Any damage to the pianos or other furniture not covered by insurance must be paid for by the responsible party.

Conduct:

• Tuition may be withdrawn for disruptive behaviour, hitting or banging on the piano(s), poor attendance, repeated late payments or reschedules, or failure to practice. Any outstanding lesson fees will not be refunded.

Termination of Lessons:

• A minimum of one month’s written notice is required to cancel or modify lessons.
• Please note, there are no refunds for unused lessons within the notice period. We recommend providing notice in advance to ensure a smooth transition.

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Practice expectations and progression:

• Students must come prepared with practiced pieces, and completed theory homework. Consistent practice avoids last-minute cramming, making lessons more enjoyable and effective.

• Lack of practice and frequent absences will disrupt progress and may lead to termination, as we prioritise committed students.
• Parental support for regular, consistent and focused practice in a positive environment is essential.

Payment Terms

‍Stress-Free Payment Plan

• Our methods are different and so is our pricing! Just a Flat Monthly rate, is easier on your budget and schedule!

• Payments must be made via Standing Order on the 1st of each month. Set it up once, and you're all set! No reminders, fluctuations, or surprise bills.
• This simple, predictable, flat-rate payment plan helps simplify budgeting for you.

• Your tuition fee is spread evenly over 12 months, calculated as lesson fee × 40 ÷ 12. This means you pay the same amount each month, regardless of how many lessons fall in that month - some months may have 5 lessons, others only 2, or none (like August).

• Your subscription includes a comprehensive all-inclusive program, covering 40 lessons per year, skill development, lesson preparation, materials, admin fees and additional services like consultations, event organisation, and ongoing resources we continuously provide behind the scenes. We understand the importance of supporting you beyond the music lessons themselves.

Payment Terms:

• The first payment can be made in advance via bank transfer before the trial or first lesson. If starting mid-month, fees will be adjusted pro-rata.
• After that, a Standing Order for the 1st of each month must be set up.
• Invoices are available on your Student Portal. Receipts will be emailed.

Late Payment Fees:

• Payments over 15 days late incur 15% interest, and a new invoice will be issued.

Additional Costs:

• Books (for 1:1 lessons), materials, any exam fees are not included in the lesson fees. I will email links for any required books.
• Occasionally, I may lend books from my lending library (accessible via the Student Portal).
• Group piano books will be supplied during lessons. Invoices for these will be sent for payment via bank transfer.

Student Recitals and Music Festivals:

• All students are encouraged to participate in our much loved studio's annual recitals:
  • Summer Recital: June 7, 2025, 4:30-6:00pm
  • Winter Recital: November 8, 2025, 4:30-6:00pm

• This is a unique and truly wonderful opportunity, as not all local teachers offer this experience. While formal with etiquette to learn, the event is relaxed and fun!

• Ticket prices help cover venue and material costs: Adults (general admission): £11.50, Children and senior citizens (concessions): £6.50, Children under 5: Free.

• All proceeds from ticket sales go directly to the venue and recital expenses.
• Students are encouraged to perform at every opportunity, including school assemblies and local music festivals, at their own discretion.